PROPERTY & CASUALTY OUTAGE

BHHC P&C is currently experiencing intermittent technical difficulties with the Client Services and Claim Operations toll free phone numbers. Please call our direct numbers for assistance: Claim Operations 402-916-3015 or Client Services Billing and Technology Support 402-393-7255. We apologize for the inconvenience and hope to have this resolved soon.

PROPERTY & CASUALTY SCHEDULED MAINTENANCE

BHHC P&C will be undergoing scheduled IT maintenance beginning 10/26 at 8:00 AM Central time. This may lead to a temporary interruption of multiple P&C applications. We apologize for any inconvenience and expect to be back online by 12:00 PM Central time on Saturday, October 26.

In response to Hurricane Helene, five states have issued a Declaration of Emergency. Florida has also released a Declaration of Emergency in the wake of Hurricane Milton. 

Florida issued its emergency declaration for Alachua, Charlotte, Citrus, Columbia, Dixie, Gadsden, Gilchrist, Gulf, Franklin, Hamilton, Hernando, Hillsborough, Jefferson, Lafayette, Lee, Leon, Levy, Liberty, Madison, Manatee, Pasco, Pinellas, Sarasota, Suwannee, Taylor, and Wakulla counties. The declaration is in effect from September 26 to December 10. We will offer extensions for response and payment until December 10 for in-force policies. Florida issued its Hurricane Milton emergency declaration for Brevard, Charlotte, Citrus, Clay, Collier, DeSoto, Duval, Flagler, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Martin, Nassau, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Seminole, St. Johns, St. Lucie, Sumter, and Volusia counties. The declaration is in effect from November 8 to December 10. We will offer extensions for response and payment until December 10 for in-force policies. 

Georgia issued its emergency declaration for Appling, Atkinson, Bacon, Baker, Baldwin, Ben Hill, Berrien, Bleckley, Brantley, Brooks, Bryan, Bulloch, Burke, Calhoun, Camden, Candler, Charlton, Chatham, Clay, Clayton, Clinch, Cobb, Coffee, Colquitt, Columbia, Cook, Crisp, Decatur, DeKalb, Dodge, Dougherty, Douglas, Early, Echols, Effingham, Emanuel, Evans, Fayette, Fulton, Glascock, Glynn, Grady, Gwinnett, Hancock, Henry, Irwin, Jasper, Jeff Davis, Jefferson, Jenkins, Johnson, Lanier, Laurens, Lee, Liberty, Long, Lowndes, McDuffie, McIntosh, Miller, Mitchell, Montgomery, Pierce, Pulaski, Putnam, Quitman, Randolph, Richmond, Rockdale, Screven, Seminole, Taliaferro, Tattnall, Telfair, Terrell, Thomas, Tift, Toombs, Treutlen, Turner, Twiggs, Ware, Warren, Washington, Wayne, Wheeler, Wilcox, Wilkinson, and Worth counties. The declaration is in effect from October 1 to November 30. We will hold any cancellation or non-renewal notices for in-force polices until November 30. 

North Carolina issued its emergency declaration for Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes, and Yancey counties. The declaration also applies to the Eastern Band of Cherokee Indians. The declaration is in effect from September 25 to November 29. If policyholders in the affected areas request them, we will offer payment extensions and hold cancellations and non-renewals for in-force policies until November 29. 

South Carolina issued its emergency declaration for the entire state, effective September 25 to November 29. If policyholders request them, we will offer payment extensions and hold cancellations and non-renewals for in-force policies until November 29. 

Tennessee issued its emergency declaration for the entire state, effective September 27 to November 26. If policyholders request them, we will offer payment extensions and hold cancellations and non-renewals for in-force policies until November 29. 

If your business is located in one of the declared emergency areas and was impacted by Hurricanes Helene or Milton, please reach out to your agent to discuss the accommodations available to you. Agents, please contact your Marketing Manager or Underwriter with questions about affected accounts.