Workers Compensation Mission Statement
We are dedicated to being the best workers compensation insurance company by providing compassionate care to injured workers, exceptional customer service, compelling opportunities for our employees, and significant value to our shareholders.
“Culture, more than rule books, determines how an organization behaves.”
– Warren Buffet
This message uniquely expresses a core belief of the Berkshire Hathaway Homestate Companies workers compensation division culture. The principles of partnership, accountability, and operating with integrity are vital for our success.
A Measure of Integrity
What we value drives how we act, and our actions are a measure of our integrity.
Workers Compensation Values
Integrity. Honest, transparent, and ethical in our actions – honoring our commitments.
Financial and Operational Discipline. Committed to excellence and discipline in operational execution and financial decisions.
Service. We provide exemplary, timely, considerate and well-informed service to our external customers, partners, and one another.
Collaboration. Working together is a cornerstone of our success, and we place team goals above individual interests. Diversity and inclusion are core to our beliefs, and we consistently find ways to help one another.
Accountability. Collectively own our actions and outcomes, learn from mistakes and successes, and acknowledge both with openness and humility.
Respectful and Courteous Communication. Treat our customers and one another professionally with respect and courtesy.
Continuous Improvement. We are agile and adaptable, centered on exploring new ways to accomplish goals and objectives. We are dedicated to continually improving processes, capabilities, and outcomes.
Creativity and Innovation. Value creativity and innovation without exception and seek new possibilities to create success for our customers and each other.
Results Driven. Laser-focused on delivering customer value, and reaching or exceeding goals, while “doing the right thing” for shareholders and customers. Our pursuit of delivering excellence is unwavering.
As of: 11/9/2022