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Injured Workers

BHHC Navigator Guiding Your Recovery Path

Your path to recovery and returning to work is our top priority.

At BHHC, we’re dedicated to guiding and supporting you every step of the way. We recognize the importance of timely, clear responses to questions regarding your ongoing workers compensation claim. That’s why we’ve created the BHHC Navigator™™️ service – our commitment to providing access to essential claim details and ensuring your path to recovery is efficient and easy to follow.

We believe in creating innovative solutions and investing in technology to meet injured workers at their point of need, ensuring interactions are easy, accessible, and centered around returning to health and work. Watch for enhancements and new features coming soon to the BHHC Navigator™™️ service!

Our commitment is to support your path to recovery, making it as easy and efficient as possible because your progress is the heart of our daily mission.

Experience the benefits of our easy and efficient BHHC Navigator™™️ service:

  • Easily access and submit digital mileage reimbursement requests to [email protected], (currently limited to California).
  • Conveniently locate and download mileage reimbursement forms from our menu (for all other states).
  • Connect with your Claims Professional after receiving your initial call – opt for a call, request a callback, or send an email.
  • Quickly find and access to preferred medical provider networks. For assistance, contact our Customer Care team at (800) 661-6029, 6:00 am-6:00 pm Monday – Friday, PST, or email us at [email protected].
We’re here to ensure your recovery path is supported efficiently and easily.
What does the recovery process look like? Step 1, claim is reported by employer. Step 2, packet is mailed packet to injured worker. Step 3, Claim Professional calls injured worker. Step 4, injured worker seeks medical treatment. Step 5, recover and return to work.

Mileage Reimbursement Forms

CA DWC State Mileage Form

Download Form

Please send the completed form to [email protected].

GA State Mileage Form

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GEN State Mileage Form

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NV State Mileage Form

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Workers Compensation FAQs

Review the most frequently asked questions (FAQs) we receive regarding injured workers and workers compensation.

What is workers compensation?

If you get hurt on the job, your employer is required by law to pay for workers compensation benefits. You could get hurt by:

  • A single event at work (i.e., hurting your back in a fall, getting burned by a chemical that splashes on your skin, getting hurt in a car accident while making deliveries)
  • Repeated exposures at work (i.e., hurting your wrist from doing the same motion over and over, losing your hearing because of constant loud noise)

What are the benefits?

Workers compensation benefits vary from state to state and depend on the nature of the injury. Some of the benefits may include:

  • Medical Care – Paid for by your employer, to help you recover from an injury or illness caused by work.
  • Temporary Disability Benefits – Payments if you lose wages because your injury prevents you from doing your usual job while recovering.
  • Permanent Disability Benefits – Payments if you don’t recover completely.
  • Supplemental Job Displacement Benefits (CA Only)– Vouchers to help pay for retraining or skill enhancement if you don’t recover completely and don’t return to work for your employer.
  • Death Benefits – Payments to your spouse, children or other dependents if you die from a job injury or illness.

What should I do if I have a job injury?

  1. Report the injury to your employer. Tell your supervisor right away. If your injury or illness developed gradually (like tendinitis or hearing loss), report it as soon as you learn or believe it was caused by your job.
  2. Get emergency treatment if needed. If it’s a medical emergency, go to an emergency room right away. Your employer may tell you where to go for treatment. Tell the health care provider who treats you that your injury or illness is job-related.
  3. Get good medical care. Get good medical care to help you recover. You should be treated by a doctor who understands your particular type of injury or illness. Tell the doctor about your symptoms and the events at work that you believe caused them. Also, describe your job and your work environment.

Can my employer fire me for my workplace injury?

It’s illegal for your employer to punish or fire you for having a job injury, or to punish or fire you for filing a workers compensation claim when you believe your injury was caused by your job. If you feel your job is threatened, find someone who can help. Note that there are deadlines for taking action to protect your rights.

As of: 2/2/2024

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Medical Networks
Our medical networks are comprised of board-certified physicians from primary treating physicians to specialists who understand how to manage workplace injuries and are dedicated to providing quality medical care to injured workers.

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